尊敬的客戶：
您好！非常感謝您對金墁利的大力支持和信任，為了提供更好的服務(wù)，邀請您參與本次滿意度調(diào)查，請在評價指標(biāo)的選項“□”處打“√”，如無涉及則請選“N/A”。若選擇“不滿意”或“非常不滿意”，請?zhí)顚懖粷M意的原因。感謝您的支持！
Dear Customer,
Hello! Thank you very much for your strong support and trust in Kingmylab. In order to provide better services, we invite you to participate in this satisfaction survey. Please mark "√" in the option "□" of the evaluation index. If it is not applicable, please select "N/A". If you choose "dissatisfied" or "very dissatisfied", please fill in the reasons for dissatisfaction. Thank you for your support!
廣州金墁利醫(yī)藥科技有限公司
Guangzhou Kingmylab Phanmaceutical Research Co., Ltd
請問您對 金墁利 的 總體評價 如何？ What is your overall evaluation of Kingmylab ?
1. 您對金墁利總體滿意度Your overall satisfaction with Kingmylab
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied
2. 與金墁利合作項目的整體性價比The overall cost-effectiveness of the cooperation project with kingmylab.
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied
請問您對 金墁利 在 樣本 檢測各 方面的表現(xiàn)評價如何？ What is your evaluation of Kingmylab 's performance in all aspects of sample testing? 3. 新項目開發(fā)速度和能力Speed and ability of new project development
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied N/A
4. 出具檢驗結(jié)果的及時性Timeliness of issuing test results
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied N/A
5. 結(jié)果的準確性、可靠性Accuracy and reliability of results
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied N/A
請問您對 金墁利 在 物流服務(wù) 各方面的表現(xiàn)評價如何？ What is your evaluation of Kingmylab's performance in all aspects of logistics services? 6. 標(biāo)本/貨物收取的及時性Timeliness of specimen/ goods collection
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied N/A
7. 收取人員的服務(wù)態(tài)度Service attitude of collection personnel
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied N/A
8. 服務(wù)現(xiàn)場問題的處理能力Ability to handle on-site service problems
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied N/A
請問您對 金墁利 在 耗材供應(yīng) 各方面的表現(xiàn)評價如何？ What is your evaluation of Kingmylab's performance in all aspects of consumables supply? 9. 耗材發(fā)放的及時性Timeliness of consumables distribution
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied N/A
10. 處理耗材問題的能力Ability to handle consumables problems
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied N/A
請問您對 金墁利 在 客戶服務(wù) 各方面的表現(xiàn)評價如何？ What is your evaluation of Kingmylab's performance in all aspects of customer service? 11. 實驗室人員專業(yè)性Professionalism of laboratory personnel
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied
12. 項目管理人員服務(wù)態(tài)度Service attitude of project management personnel
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied
13. 項目管理人員處理問題（如標(biāo)本異常、結(jié)果遲發(fā)等異常情況）的及時性Timeliness of project management personnel in handling problems (such as abnormal specimens, delayed results, etc.)
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied
14. 對項目管理人員問題處理（如標(biāo)本異常、結(jié)果遲發(fā)等異常情況）的滿意度Satisfaction with project management personnel's problem handling (such as abnormal specimens, delayed results, etc.)
非常滿意Very satisfied 滿意Satisfied 尚可Acceptable 不滿意Dissatisfied 非常不滿意Very dissatisfied
請問您對 金墁利 的 信任程度 評價如何？ What is your evaluation of the trust level of Kingmylab? 15. 長期合作的可能性Possibility of long-term cooperation
是Yes 否No 需要考慮Need to consider 不清楚Unclear
16. 向其他公司或個人推薦的可能性Possibility of recommending to other companies or individuals
是Yes 否No 需要考慮Need to consider 不清楚Unclear
17. 您的意見和建議（如：您希望開展的檢測項目或提供的服務(wù)支持等）
用戶信息（聲明：所有個人資料僅用于本次調(diào)查，絕對保密） User Information ( Declaration: All personal information is only used for this survey and will be kept strictly confidential. ) 18. 姓名Name：
19. 聯(lián)系電話Tel ：
20. 公司名稱Co. Name ：
21. 禮品郵寄地址Mailing Address ：